This apprenticeship standard develops the skills that individuals need to effectively manage teams and projects in line with a private, public, or voluntary organisation’s operational or departmental strategy. The apprentice operations manager becomes competent in providing leadership, with both operational and project responsibilities. They will have the skills to manage individuals or a team, offering direction, instructions, and guidance to achieve set goals. Whilst specific responsibilities will vary according to the organisation, the generic operations manager skills needed will be the same.
What skills do staff develop?
Operations manager apprentices gain the skills and competence to perform various tasks in line with best practices, company procedures and regulatory requirements. These include:
- Leadership & people management
- Development of implementation plan in line with strategy
- IT & digital resources management, including AI
- Change management & continuous improvement
- Compliance & legislation
- Cross-team working
- Data & information management to inform decision-making
- Inclusivity in the workplace
- Managing resources
- Organisational strategy
- Performance management
- Problem-solving & decision-making
- Project management
- Stakeholder management
- Sustainability
Candidates at this level are likely to already have maths and English skills at more than acceptable levels. However, if they have not gained actual certifications for these subjects, they can gain recognition for their skills at level 2 through the apprenticeship.
Duration
24 months
Progression options after operations manager apprenticeship
On completion, apprentices can consider progression onto higher-level courses such as an apprenticeship degree.
Further information
If you want to enrol yourself or your staff on the team operations manager apprenticeship standard or recruit apprentices, please leave your details on our contact form. We’ll be in touch within 48 hours